Privacy Policy

This privacy policy explains how TruckMeru, operated by Javiak Logistics Services Private Limited, handles information you choose to submit through this website.

Information you may provide

Depending on the service you use, you may submit contact details, pickup and delivery information, shipment details, account information, and booking-related documents. Please provide only information needed to request or manage a transport service.

How information is used

Information submitted through the website may be used to respond to enquiries, arrange or manage bookings, provide support, process account requests, and communicate about a requested service.

Service providers and transport partners

Information may need to be shared with people or service providers involved in responding to a booking or support request. Individual transport provider details are not publicly disclosed.

Information is stored in the database provided by our hosting service. We do not transfer this information across national borders. We keep customer information until the customer asks us to delete it.

To request deletion of an account, send an email to bookings@truckmeru.com from the same email address registered with the account. We may need to verify the request before processing it.

Cookies and analytics

This website uses essential session technologies and, only after you accept, analytics tools including Google Analytics, Google Ads measurement, and Microsoft Clarity. These tools help us understand website visits, measure campaigns, and improve the website.

A cookie consent message is shown before these analytics tools are loaded. Select Accept to allow them or Reject to keep them disabled. Your choice is stored in your browser.

To change your choice later, clear the site data or local storage for TruckMeru in your browser and visit the website again. Essential session technologies needed for features such as booking may still be used.

Your questions

For privacy questions, contact bookings@truckmeru.com or call 9727445443.

You can use this email address to ask questions or request access, correction, or deletion of your personal information. Account-deletion requests should be sent from the same email address registered with the account.

For a privacy complaint, email bookings@truckmeru.com with the details of your concern.

Effective date: 1 January 2026.